Shipping

How much does Kind Life charge for shipping?

We offer a flat rate of $8 with orders over $100 being shipped free of charge

How long will it take to receive my order?

Orders being shipped to the East Coast generally take 2-4 days. Orders to the West Coast generally take 5-7 days. Please allow extra time for rural areas. Please check the tracking number provided for up to date information. 

When will my order be dispatched?

Orders placed by 2pm are shipped same day, if you place an order after this time it will ship on the next business day

Can I track my order? 

Absolutely! Every order will receive a tracking number that you can check online to see the whereabouts of your order.

My package isn’t here yet. What’s going on?

Before contacting Kind Life please check your tracking number online. You’ll find your tracking number in the shipping confirmation email. If things aren’t making sense in the tracking, we’re happy to help out. Please send an email to hello@kindlife.com.au with your order number and we will see what is happening ASAP

I placed an order but didn't receive confirmation.  Where'd it go?

Every order placed will receive a shipping confirmation and a tracking number. Please check your junk mail, if you still cannot locate it then please email hello@kindlife.com.au 

You sent the wrong item or it arrived damaged. Can you fix it?

Oh no! We are terribly sorry and will work to make things right ASAP. Please contact hello@kindlife.com.au with your order details (please include photos) and we will rectify with urgency

 

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